Term Conditions Page

Terms and Conditions

1. Introduction Welcome to Pannai.org, an eCommerce platform for organic products in the agriculture industry. By using our website, you agree to comply with the following terms and conditions. Please read them carefully.

2. User Eligibility

• Users must be at least 18 years old or have parental consent to use the platform.
• Users must provide accurate personal and payment information while placing orders.

3. Product Listings & Availability

• All products listed comply with the FCO (Fertilizer Control Order) Act 1987 and other relevant regulations.
• Product availability is subject to stock and may change without prior notice.
• We reserve the right to remove or modify product listings at any time.

4. Order & Payment Policy

• Orders are confirmed only upon successful payment.
• We accept multiple payment methods, including credit/debit cards, UPI, and bank transfers.
• In case of payment failure, the order will not be processed.

5. Shipping & Delivery

• Delivery timelines vary based on location and availability.
• Pannai.org is not responsible for delays due to unforeseen circumstances such as weather conditions, natural disasters, or logistics issues.

6. Returns & Refunds

• Customers can refer to our Return Policy for detailed information on return eligibility and procedures.
• Refunds will be processed as per the conditions mentioned in the Return Policy.

7. User Responsibilities

• Users must not misuse the website, including hacking, spamming, or engaging in fraudulent activities.
• Users are responsible for maintaining the confidentiality of their account information.

8. Intellectual Property

• All content on Pannai.org, including logos, images, and text, is the intellectual property of Pannai.org and may not be copied or reproduced without permission.

9. Limitation of Liability

• Pannai.org is not liable for indirect, incidental, or consequential damages arising from the use of our platform.
• Our maximum liability for any claim is limited to the amount paid for the affected order.

10. Governing Law & Dispute Resolution

• These terms and conditions are governed by the laws of India.
• Any disputes arising from these terms shall be resolved through arbitration or legal proceedings in the appropriate jurisdiction.

11. Amendments

• Pannai.org reserves the right to modify these terms at any time.
• Users will be notified of any significant changes via email or website updates.

12. Contact Information For any queries or clarifications, please contact us at shop@pannai.org

By using Pannai.org, you acknowledge that you have read, understood, and agreed to these terms and conditions.